Terms of service

TERMS OF SERVICE Last updated: 19 March 2026

OVERVIEW

This website is operated by Nibartech Ltd, a company incorporated in England and Wales (Company Registration Number: 15283998), trading as "Diabec". Throughout these Terms, the words "we", "us", and "our" refer to Nibartech Ltd trading as Diabec.

By visiting our website or purchasing our products, you agree to be bound by these Terms of Service in their entirety, together with our Privacy Policy and Refund Policy, which are incorporated herein by reference. If you do not agree, you must not use our website or purchase our products.

We reserve the right to update or replace any part of these Terms at any time by posting the revised version on this page. Your continued use of our website following any update constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

1. PRODUCTS, HEALTH DISCLAIMER, AND REGULATORY NOTICE

Diabec sells dietary supplement products intended to support general health and wellbeing. By purchasing or using our products, you acknowledge and agree to the following:

Regulatory Disclaimer

Diabec products and all statements made on this website have not been evaluated by the Food and Drug Administration (FDA), the Medicines and Healthcare products Regulatory Agency (MHRA), or any equivalent regulatory authority. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Medical Advice

Nothing on this website constitutes medical advice. We strongly recommend that you consult your doctor or primary healthcare provider before using our products, particularly if you are pregnant, breastfeeding, taking prescription or over-the-counter medications, or have an existing health condition.

Individual Results

Results will vary from person to person. We make no guarantee of specific results from using our products. Testimonials and reviews on this website represent individual experiences and are not typical or guaranteed outcomes.

2. ELIGIBILITY

By agreeing to these Terms, you represent that you are at least 18 years of age, or the age of majority in your jurisdiction. You may not use our products or services for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction in connection with your use of our website or products.

3. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, services, or products without our express written permission.

4. ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the contents of this site at any time without obligation to update or notify you.

5. PRICING AND SERVICE MODIFICATIONS

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of any product or service.

6. PRODUCTS, ORDERS, AND SHIPPING

Products

Certain products may be available exclusively online. We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction at our sole discretion. We reserve the right to discontinue any product at any time.

Shipping Acknowledgement

By placing an order, you acknowledge and agree to our Shipping Policy. You understand and accept that orders take 2–4 business days to process and delivery typically takes between 7 and 30 working days depending on your location. Diabec is not liable for delays caused by customs processing, postal strikes, carrier failures, or Force Majeure events. Once an order has been dispatched, it cannot be recalled or cancelled. Diabec does not accept refusals of delivery.

Final Sale

Except as provided under our 30-Day Money Back Guarantee for first-time orders, and except as required by applicable law, all purchases are considered final sale and are non-refundable. Please refer to our Refund Policy for full details, including our terms on chargebacks and payment disputes.

7. BILLING, ACCOUNTS, AND FIRST ORDER DEFINITION

We reserve the right to refuse any order at our sole discretion. We may limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all transactions. You agree to promptly update your account details, including email address and payment information, so that we can complete transactions and contact you as needed.

For the purposes of our 30-Day Money Back Guarantee, a "First Order" is legally defined as the first transaction ever made by a unique household, shipping address, or credit card. Attempting to bypass this limitation through the use of multiple email addresses, aliases, or proxy identities is a violation of these Terms and will result in the immediate voiding of any guarantee or refund eligibility.

8. INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, videos, formulations, and software, is the property of Nibartech Ltd or its licensors and is protected by United Kingdom and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use this website for personal, non-commercial purposes only. You may not:

  • Reproduce, copy, distribute, or republish any content without our express written consent;
  • Use our trademarks, trade names, or branding without prior written authorisation;
  • Scrape, crawl, or extract data from this website by automated means;
  • Frame or embed this website on any third-party site without consent;
  • Use our content, product formulations, or branding for any commercial purpose.

9. PROHIBITED CONDUCT

You agree not to use our website or services to:

  • Violate any applicable laws, regulations, or third-party rights;
  • Submit false, misleading, or fraudulent information in connection with any order or account;
  • Initiate chargebacks, payment disputes, or refund claims that are false, exaggerated, or made in bad faith;
  • Abuse our guarantee or refund policy, including through the use of multiple identities, addresses, or payment methods;
  • Post false, misleading, defamatory, or fabricated product reviews;
  • Transmit viruses, malware, or any harmful code;
  • Attempt to gain unauthorised access to our systems or any connected networks;
  • Collect or harvest personal data of other users without their consent;
  • Impersonate us, our staff, or any other person or entity;
  • Engage in conduct that harasses, intimidates, or discriminates against any person.

Breach of this section may result in immediate suspension of your account, voiding of any applicable guarantee or refund eligibility, and may be reported to relevant law enforcement or regulatory authorities.

10. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites or services. These are provided for convenience only. We do not control, endorse, or accept responsibility for third-party content, privacy practices, or terms. Accessing third-party sites is entirely at your own risk. We are not liable for any harm or damages related to transactions made with any third party.

11. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or transit times. We reserve the right to correct any such errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

12. USER CONTENT

Where you submit reviews, feedback, or other content to our website, you grant us a non-exclusive, royalty-free, worldwide, perpetual licence to use, reproduce, modify, publish, and distribute such content for any business purpose.

You warrant that any content you submit is accurate, does not infringe any third-party rights, reflects your genuine experience of our products, and does not contain unlawful, offensive, or defamatory material. We reserve the right to remove or edit any user content at our sole discretion.

13. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website, its content, and all products and services are provided "as is" and "as available" without warranty of any kind, whether express or implied. We do not warrant that our website will be uninterrupted, error-free, or secure, or that any defects will be corrected.

We do not warrant that the quality of any products, services, or information obtained through us will meet your expectations.

Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 (UK) or equivalent applicable legislation in your jurisdiction.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Nibartech Ltd, its directors, officers, employees, affiliates, agents, contractors, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage of any kind, including but not limited to lost profits, lost revenue, loss of data, or replacement costs, arising out of or in connection with your use of our website, products, or services.

This limitation applies whether the claim is based in contract, tort, strict liability, or otherwise, and whether or not we have been advised of the possibility of such loss or damage.

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Nibartech Ltd, its officers, directors, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

  • Your breach of these Terms of Service;
  • Your violation of any law or third-party rights;
  • Any content you submit to our website;
  • Any fraudulent, abusive, or bad-faith use of our guarantee, refund policy, or payment systems;
  • Your use of our products or services in a manner not authorised by these Terms.

16. TERMINATION AND SURVIVAL

These Terms are effective unless and until terminated by either party. We may terminate your access to our website and services at any time, without notice, if you fail to comply with any provision of these Terms.

Termination does not relieve you of obligations incurred prior to the termination date. Specifically, your obligation to pay for goods ordered, your acceptance of the 7–30 working day shipping timeline, and your liability for any shipping-related costs survive termination. We reserve the right to fulfil and collect payment for any orders already in the fulfilment or shipping cycle at the time of termination.

The provisions of these Terms that by their nature should survive termination — including intellectual property, limitation of liability, indemnification, and governing law — shall survive termination.

17. SEVERABILITY AND WAIVER

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

18. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Nibartech Ltd regarding your use of our website and purchase of our products. They supersede all prior communications, representations, or agreements, whether oral or written.

19. GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. CONTACT INFORMATION

For all enquiries relating to these Terms of Service:

Nibartech Ltd (trading as Diabec) Company Registration Number: 15283998 Registered Office: 3 Hornton Place, London W8 4LZ, United Kingdom Email: contact@dia-bec.com Phone: +44 7537 162418 Website: dia-bec.com

International Customer Support: US: +1 312 471 1541 | CA: +1 647 558 7700 | AU: +61 468 174 695